RVRESOLVE

Make : SAMSUNG MICROWAVE Model : MR5493G01 Build Dates : MAY 01, 2000 -NHTSA CAMPAIGN ID Number : 03E044000 Recall Date : SEP 22, 2003Component: EQUIPMENTPotential Number Of Units Affected : 183897Summary:SAMSUNG MICROWAVE OVENS INSTALLED IN RECREATIONAL VEHICLES FOR MICROWAVE COOKING, MODELS MR5491G, MR5491G01, MR5492W, MR5494W01, MR5493G, MR5493G01, MR5494W, MR7491G, MR7491G01, MR7492W, MR7492W01, MR7493G, MR7493G01, MR6698WB, MR6699GB, AND MR6699SB, SOLD BY SAMSUNG FOR THE PERIOD JANUARY 1, 1999, THROUGH SEPTEMBER 12, 2003. THESE UNITS WERE PRODUCED WITH A DEFECTIVE MEMBRANE PANEL. THESE MICROWAVE OVENS HAVE THE ONE TOUCH INSTANT COOK FUNCTION SUCH AS POPCORN, POTATO, ETC.Consequence:AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.Remedy:SAMSUNG WILL NOTIFY ITS CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, COMSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE MEMBRANE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING OCTOBER 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG SERVICE DIVISION HEADQUARTERS AT 800-932-3837.Notes:ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION’S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).Note: new models added in recall (posted 06/05/04)Edit - Additional Units Recalled (thanks to Dee Reed for this):* NHTSA Recall No. 04E031Samsung Microwave Oven Models MR1031WB, MR1032BB, MR1033SB, MR1352BB, and MR1351WBOn approximately 117,157 models of Samsung microwaves manufactured between May 2000 and September 2003, there is a defective membrane panel. An electrical short can occur, causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke or possibly a fire.Samsung will notify its customers and repair the panel. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the microwave oven door ajar until the membrane panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners may contact Samsung at 800-932-3837 or the National Highway Traffic Safety AdministrationÕs Auto Safety Hotline at 888-327-4236. To search NHTSAÕs database of recalls, visit www.nhtsa.dot.gov.